Often "Businesses" (in this context: non IT personnel within and organization) can only describe their pain points or symptoms such a drop in revenue, longer wait time for a report generation, delay in approval process etc. Just as a doctor can only determine whether a symptom such as nauseating headache is result of prolonged stress or sleep deprivation, or an indication of something more serious such as rapidly developing growth in the brain, after some diagnostic procedures; we too go beyond just addressing the "pain points", and perform root cause analysis for the organization.
Our Business Analysis service bridges the gap between Business and IT by going beyond the symptoms that are in clear view and properly diagnose the root cause of such symptoms and develops the "Whats", and "Hows" to address the actual causes.